■Privacy policy

Regarding the handling of personal information (Personal Information Protection Guidelines)

Revision date 2019/01/01
We at Reservoir Co., Ltd. (hereinafter referred to as "our company") recognize the importance of personal information entrusted to us by our customers, comply with laws, guidelines, and other norms regarding personal information protection, and handle it appropriately. We strive for safe management and have established the following personal information protection guidelines, which we will implement and maintain.

Reservoir Co., Ltd.
Representative Director Kazuma Odawara

1.Collecting information about customers

When using the website "led.tokyo" provided by Reservoir Co., Ltd. (hereinafter referred to as "the Company"), which is operated by the Company, personal information such as postal code, address, name, age, gender, telephone number, etc. Please provide information. We may also ask you to provide us with other information in order to develop and improve products and services that meet your needs. Please note that our company will not acquire sensitive personal information unless we have the customer's consent or are otherwise permitted by law.

2.Purpose of use of personal information

Our company uses personal information for the following purposes.

①To deliver products to customers.
②To confirm and contact you regarding ordered products and their delivery.
③ To inform customers of campaigns, etc. by e-mail, and to conduct advertising to introduce special services, new products, new services, etc.
④For our marketing, customization, sales promotion, and development and improvement of products and services.
In addition to the above, we will collect personal information obtained from inquirers about our products to identify the inquirer and take necessary measures. We will use it only for this purpose.

3.Acquisition and use of personal information

When obtaining personal information from our customers, we will do so by lawful and fair means, and will not obtain it by illegal means. In addition, we will clarify the purpose of use to our customers and will not use personal information beyond the scope necessary to achieve the purpose of use stated in the preceding paragraph, unless we have the customer's consent or are permitted by law.

4. Regarding provision of personal information to third parties, etc.

We will not provide your personal information to third parties unless we have your consent or are otherwise permitted by law.
When entrusting personal information to a third party for outsourcing work, our company will investigate the third party, conclude the necessary contract, and take other legally required measures.

5.Procedures for managing and disclosing customer personal information and complaints

Our company strives to keep customers' personal information accurate and up-to-date to the extent necessary to achieve the above-mentioned purposes of use. If a customer makes a request for disclosure, correction, addition or deletion, suspension of use or deletion of personal information of the registered customer, request for notification of the purpose of use, or has a complaint against our company, please use the following methods. If you contact us using the contact information listed in [Contact information regarding personal information protection guidelines], we will promptly take necessary measures within a reasonable range. The Company will use the personal information of the contact person obtained when receiving such contact only for the purpose of identifying the contact person and taking the necessary response.

6.About security

Our company takes the following measures to protect customer privacy and security of personal information.

① We restrict the use of personal information to only those employees who need it for work, and have established rules regarding the storage and management of media containing personal information, and have taken preventive measures to protect personal information.
②For security when transmitting data over the Internet, we use SSL, an industry standard encrypted communication, on necessary web pages.
③In the unlikely event that an accident occurs, we have established a system to trace the cause, and have taken security measures to quickly and appropriately respond and correct any accidents that occur.
④In addition, we will implement organizational, human, physical, and technical security control measures as necessary, and strive to prevent unauthorized access to personal information, loss, falsification, leakage, etc. of personal information.

7.Changes to personal information protection guidelines

In consideration of revisions to laws and regulations such as the Personal Information Protection Act, we may change or update all or part of this personal information protection guideline. Therefore, please review this Privacy Policy periodically.

Contact information regarding personal information protection guidelines

Reservoir Co., Ltd.
Personal information manager
led.tokyo division
507/508 Okazaki Building, 2-14-13 Shibuya, Shibuya-ku, Tokyo 150-0002